You can easily adjust the quantity of your cart by clicking on the cart-icon in the top-right corner of our website. Your cart will popup and you will be able to adjust the quantity of an item from the quantity selector or remove it by clicking on the trash icon next to the item.

We recommend ordering them one size up as they run smaller than other brands. You can also check the size guide available on the product page above the size selector.

While many individuals experience immediate comfort with our shoes and orthotics, individual responses may vary. To enhance your comfort, we suggest wearing your new footwear for a few hours during the initial days, allowing your feet to adapt to the advanced orthotic support. Within one to two weeks, you should enjoy complete comfort and support from our products.

We strive to process and dispatch orders within 1-2 business days of purchase.

Our average shipping time is 4-8 business days. We strive to deliver your order as soon as possible. We have several warehouses all over the world along with local ones in the US(Minnesota) and Canada to ensure the fastest shipping to our customers.

Once your order is shipped, you will receive a confirmation email with a tracking number. Use this number to monitor the progress of your delivery.

Kindly allow 48-72 hours for the courier to update the tracking information after your order has been dispatched from our warehouse.

We are only able to change the shipping address if your order has not been yet shipped. Please, contact our support team at support@musabela.com immediately.

During holidays or peak seasons, slight shipping delays may occur. We recommend placing orders in advance to ensure timely delivery during such periods.

We offer a 30-day money-back guarantee and free exchanges on all orders.

You can file a return or exchange request from our dedicated portal here https://musabela.com/pages/return-exchanges-portal

Once your return request is approved, you will receive a confirmation email with the return instructions.